Business Analyst (E-commerce)- Hibrido (CDMX)
Core
Analyze business processes, identify improvement areas, and develop strategies to increase efficiency and productivity for eCommerce/Omni projects.
Role type
IT Business Analyst (eCommerce)
Builds
eCommerce and Omni-channel project portfolios
Domain
eCommerce, Retail, Technology Services
Deliverable
product features
Required skills
Business process analysis, Requirements gathering and documentation, Technical/functional requirement analysis, Project management, Stakeholder communication, Process modeling, Solution design, System testing and validation
Preferred skills
SQL, eCommerce OMS, Vtex, Zendesk, CRM, SAP/ERP, JIRA, Smartsheet, Waterfall and Agile methodologies, PMP
Technologies
Vtex, Zendesk, CRM, SAP, JIRA, Smartsheet
Responsibilities
Collaborate with stakeholders to understand needs and collect business requirements; Analyze technical/functional requirements and communicate options and solutions; Document current and future process models; Propose and design technical and process solutions aligned with business objectives; Coordinate with IT and other areas to implement solutions; Participate in system and process testing and validation; Identify continuous improvement opportunities in processes
Seniority
Mid-Senior, hands-on IC
