Operations Automation Engineer
Core
Build automation, internal tools, scripts, and workflow systems to improve efficiency for Customer Operations and Customer Delivery teams.
Role type
Operations Automation Engineer
Builds
Internal automation tools, scripts, integrations, and workflow systems
Domain
SaaS / Sales Compensation Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Python, JavaScript/TypeScript, SQL, API integration, workflow automation platforms, internal tooling frameworks, operational workflow analysis, pragmatic engineering judgment, business impact assessment
Preferred skills
Experience building internal tools for operations or customer success, experience with AI/LLM-based tools, experience creating reusable automation patterns
Technologies
Python, JavaScript/TypeScript, SQL, APIs, workflow automation platforms
Responsibilities
Identify high-impact automation opportunities within operational workflows, design and ship practical technical solutions, define success metrics for automation initiatives, create reusable automation patterns, communicate impact to stakeholders
Seniority
Mid-level, hands-on IC
