Operations Associate | Nightshift |
Core
Dispatch drivers, track shipments, and manage carrier relationships to ensure customer deadlines are met in the logistics industry.
Role type
Operations Associate (Logistics Dispatch)
Builds
Shipment tracking and carrier coordination for U.S. companies
Domain
Logistics / Transportation
Deliverable
product features
Required skills
Dispatching, load tracking, carrier communication, TMS documentation, email management, database registration, process improvement
Preferred skills
Experience with McLeod, college degree, 1 year in carrier sales/freight brokerage/transportation
Technologies
TMS, McLeod, automated tracking software
Responsibilities
Dispatch drivers and track loads through shipment lifecycle, communicate updates and issues to team members, work with carriers to resolve issues, update TMS with documentation, ensure drivers are set up for automated tracking, manage email communication between account managers and carriers, review and register accessorials in database, clean boards with turnover documentation daily, assist in process improvement initiatives
Seniority
Entry-level to Junior