ServiceNow Technical Architect
Core
Defines end-to-end solution architecture for ServiceNow implementations within Intelligence Community environments, bridging business requirements with technical design while ensuring alignment with enterprise architecture and federal security standards.
Role type
Senior ServiceNow Technical Architect
Builds
Enterprise-aligned architectural deliverables including data models, integration patterns, platform guardrails, and module-specific solution designs for ITSM, CSM, HRSD, and SecOps.
Domain
US Federal Government / Intelligence Community / Enterprise Service Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
ServiceNow platform architecture, enterprise architecture standards, federal security requirements, solution design, technical strategy, feasibility assessment, backlog shaping, technical sizing
Preferred skills
ServiceNow CTA, CMA, multiple CIS certifications
Technologies
ServiceNow (ITSM, CSM, HRSD, SecOps)
Responsibilities
Develops enterprise aligned architectural deliverables including data models, integration patterns, platform guardrails, and module specific solution designs; Defines the technical strategy for implementing new capabilities across ITSM, CSM, HRSD, SecOps, or other program specific areas; Evaluates and advises on platform capabilities, integration options, data structures, and performance considerations; Governs adherence to best practices, coding standards, and platform maintainability across solution delivery; Supports feasibility assessments, backlog shaping, and technical sizing activities; Partners with Technical Architects and Functional Leads to ensure solution designs are both technically sound and aligned to business requirements
Seniority
Senior, hands-on IC with significant architectural authority
