ICQA Associate
Core
Monitor inventory activities and resolve discrepancies to ensure accurate fulfillment for clients.
Role type
Associate Inventory Quality Assurance (ICQA)
Builds
Accurate inventory records and reliable outbound order fulfillment
Domain
Logistics / Supply Chain / Warehousing
Deliverable
physical/clinical work
Required skills
physical inventory cycle counts, inventory variance reconciliation, SOP compliance, product safety handling, accurate record-keeping, lifting up to 50 lbs, standing/walking for 8-10 hours
Preferred skills
problem-solving, multitasking, attention to detail, adaptability
Technologies
Warehouse Management System (WMS)
Responsibilities
Investigate inventory discrepancies reported by the Operations team, Perform physical inventory cycle counts and reconcile variances, Resolve merchant-facing requests around inventory issues, Ensure inventory variances are resolved timely to allow order fulfillment, Report product condition or integrity concerns, Communicate updates to ICQA Lead and MC team regarding unfulfillable orders
Seniority
Individual Contributor, Entry to Mid-level
