Trading Application Support Specialist (F/H)
Core
Deploy trading solutions to clients (brokers, investment banks, exchanges) and serve as the primary point of contact for technical support, troubleshooting, and training.
Role type
Application Support Specialist (Trading)
Builds
Electronic trading platforms and connectivity solutions for capital market players
Domain
Financial Technology / Capital Markets
Deliverable
client delivery
Required skills
Linux, SQL/Database, Java, APIs, networks, operating systems, monitoring tools (Datadog), FIX protocol, problem-solving, analytical skills, project management
Preferred skills
Experience in financial application support and software implementation
Technologies
Linux, SQL, Java, Datadog, FIX protocol
Responsibilities
Analyze and troubleshoot issues or incidents, define issue severity and area, resolve tickets and escalate when necessary, deploy products at customer sites, provide training sessions to clients and IT teams, write comprehensive documentation for customers
Seniority
Junior to Mid-level, hands-on IC