ServiceNow Sr. Business Analyst (HRSD)
Core
Architecting complex ServiceNow solutions, advanced server-side and client-side development, and enterprise integrations for US federal government clients.
Role type
Senior IC ServiceNow Developer / Architect
Builds
Custom ServiceNow applications, advanced workflows, and enterprise integrations for federal agencies
Domain
Public Sector / Federal Government / IT Service Management
Required skills
ServiceNow platform architecture, server-side scripting (Business Rules, Script Includes), client-side development (Angular, UI Policies), REST/SOAP API integration, Flow Designer, Service Portal customization, CMDB configuration, security controls (ACLs, roles)
Preferred skills
ServiceNow Certified Application Developer (CAD), Certified Implementation Specialist (CIS), Certified Technical Architect (CTA), federal government experience
Technologies
ServiceNow, Angular, REST, SOAP, MID Server, IntegrationHub, Flow Designer
Responsibilities
Architect complex ServiceNow solutions including custom applications and enterprise integrations; Develop advanced server-side and client-side scripts; Design and implement ServiceNow integrations; Mentor mid-level and junior developers; Conduct code reviews; Design data models and implement security controls
Seniority
Senior, hands-on IC
