Lead Technical Onboarding Engineer
Core
Guide enterprise customers through the foundational stages of their deployment journey for Neo4j graph intelligence platforms, acting as a player-coach and technical anchor.
Role type
Senior IC Lead Technical Onboarding Engineer
Builds
Production-ready Neo4j AuraDB cloud environments and self-managed graph clusters across hybrid and multi-cloud architectures
Domain
Graph Databases / Cloud Infrastructure / Enterprise Security
Required skills
Cloud architecture (AWS/Azure/GCP), Enterprise networking (VPC/VNet, PrivateLink), IAM (SSO, OIDC, SAML, RBAC), Infrastructure-as-Code (Terraform), Linux administration, Container orchestration (Kubernetes)
Preferred skills
Graph database expertise (Neo4j, Cypher), Observability stacks (Grafana, Prometheus, Datadog), ETL/CDC tools, Cloud compliance (SOC 2, GDPR)
Technologies
Terraform, Ansible, Docker, Kubernetes, AWS, Azure, GCP, Neo4j, Cypher, Grafana, Prometheus, Datadog, CloudWatch, Splunk
Responsibilities
Lead technical discovery sessions to define success criteria and architecture patterns; Guide provisioning of secure network architectures and cluster deployments; Implement system hardening, encryption, and access control policies; Architect data ingestion pipelines and advise on query optimization; Produce technical deliverables including architecture diagrams and runbooks; Mentor team members and serve as the technical escalation point for complex issues
Seniority
Senior, hands-on IC with mentorship responsibilities
