AI Automation Specialist
Core
Own the internal AI automation roadmap across sales, operations, support, and people teams by designing and shipping end-to-end automations using LLM APIs and low-code platforms to turn repetitive work into automated workflows.
Role type
AI Automation Lead (hands-on IC)
Builds
Production AI automations and internal systems
Domain
Internal operations / Business Process Automation
Deliverable
production ML models | product features
Required skills
LLM API integration, low-code automation platform expertise, prompt engineering, SQL, Python/JavaScript scripting, metrics instrumentation, documentation
Preferred skills
Agentic workflows (LangGraph, CrewAI), vector databases (Pinecone, Weaviate), CRM/CS platform data models (HubSpot, Salesforce, Intercom, Zendesk), SOC 2/GDPR compliance
Technologies
n8n, Make, Zapier, Workato, OpenAI, Anthropic, LangGraph, CrewAI, Pinecone, Weaviate, pgvector, HubSpot, Salesforce, Intercom, Zendesk
Responsibilities
Run quarterly automation discovery sessions to surface high-ROI opportunities; Design, build, and ship 2–3 production AI automations per month; Wire LLM APIs into workflows with structured outputs and function calling; Instrument automations with metrics (runs, success rate, hours/cost saved); Maintain prompt and eval library; Document automations; Train team leads on self-service automation; Partner with Security and IT on compliance
Seniority
Mid-level, hands-on IC
