Customer Service / Counter Sales Team Leader
Core
Lead a small customer service and counter sales team while directly handling customer inquiries, sales orders, and delivery coordination for sign, digital, and display equipment.
Role type
Customer Service / Counter Sales Team Leader
Builds
Customer delivery expectations and sales orders for sign, digital, and display equipment solutions
Domain
Retail / Signage and Display Equipment
Required skills
Team leadership, customer service, sales order management, outbound calling, stock analysis, system reporting, coaching and mentoring
Preferred skills
Experience in signwriting, print, or labels industry, computer literacy
Technologies
System reports, order input systems
Responsibilities
Manage a small team, serve customers over the counter, answer incoming enquiries, provide quotes, make outbound calls, input sales orders, coordinate with warehouse staff, analyze stock availability, maintain customer information