Senior Technical Program Manager
Core
Lead complex, cross-functional initiatives to shape the evolution, scaling, and delivery of Glean's enterprise AI product roadmap.
Role type
Senior Technical Program Manager (TPM)
Builds
Enterprise AI product features, agentic capabilities, and platform enhancements for Work AI ecosystem
Domain
Enterprise AI / Workforce Intelligence / SaaS
Deliverable
production ML models | product features
Required skills
Technical program management, AI/ML systems knowledge, LLMs and agents expertise, software product development, API design, data systems, multi-quarter program structuring, risk mitigation, cross-functional alignment
Preferred skills
Builder mindset, ability to manage ambiguity, proactive collaboration
Technologies
LLMs, AI agents, enterprise SaaS platforms, APIs
Responsibilities
Lead end-to-end product development programs from ideation to launch; Build and maintain program plans ensuring transparency in scope and timelines; Drive execution excellence balancing speed with quality; Partner with GTM and Customer Success for product rollouts; Facilitate communication to align priorities and unblock delivery; Identify and mitigate delivery risks and dependencies; Establish visibility into execution health using metrics; Evolve planning and tracking processes for cross-functional programs; Drive product roadmap execution aligning vision with delivery; Structure programs for major launches and enhancements; Define requirements, success metrics, and launch criteria; Improve execution rigor through postmortems and lessons learned
Seniority
Senior, hands-on IC
