IT Support & Data Specialist
Core
Bridge IT support and data integrity by maintaining Quality Management Systems (QMS), inventory databases, and providing help-desk support for a bioengineering company.
Role type
IT Support & Data Specialist
Builds
Operational stability for cell therapy manufacturing and quality assurance systems
Domain
Bioengineering / Cell Therapy / Quality Management Systems
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Excel proficiency, database navigation, Windows/PC hardware troubleshooting, asset lifecycle management, data auditing, policy coordination
Preferred skills
Ticketing systems (Jira), Quality Management Systems (QMS) exposure, inventory management principles, IT security compliance frameworks
Technologies
Microsoft 365, Excel, Windows, Jira, QMS platforms
Responsibilities
Perform large-scale data cleanup and alignment for inventory and quality systems; resolve Tier 1 technical issues (passwords, peripheral setup, software installs); stage, configure, and deploy new computers and mobile devices; document and refine structured protocols for data entry and IT workflows; audit system access logs and validate user permissions to support compliance
Seniority
Individual Contributor, foundational role
