Mfg Process Ops Analyst
Core
Lead the France & EMEA Sector Make & Move Support Services team to ensure reliable service delivery across logistics, cost control, and operational support.
Role type
Senior Manager, Make & Move Support Services
Builds
GCC support services for France and EMEA stakeholders
Domain
Supply Chain / Logistics / Manufacturing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work -> client delivery
Required skills
People management, SLA management, root-cause analysis, process simplification, stakeholder communication, operational reporting, SAP, WMS, Power BI, advanced Excel
Preferred skills
French language proficiency, Bachelor's degree in engineering or Supply Chain
Technologies
SAP, WMS, Power BI, Power Apps, Excel
Responsibilities
Lead team of 7 direct reports, manage day-to-day service delivery and SLA adherence, act as primary escalation point for operational issues, drive continuous improvement of operational KPIs, lead governance routines with stakeholders, oversee preparation of operational reports and dashboards, promote best-practice sharing across teams
Seniority
Senior, hands-on IC -> Senior, people management
