Senior Product Manager- ICM Operations
Core
Lead product initiatives for ICM Operations platform covering Core Services and Business Intelligence, including workflows, automation, APIs, claims management, and reporting.
Role type
Senior Product Manager (Platform & BI)
Builds
ICM Operations platform capabilities for sales compensation management
Domain
Sales Compensation / Financial Operations / Business Intelligence
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Product strategy, end-to-end ownership, data visualization, business intelligence tools, workflow design, stakeholder alignment, requirement translation, cross-functional partnership
Preferred skills
Experience with ticketing systems, administrative tools, enterprise-scale data visualization, prototyping
Technologies
Business intelligence tools, ticketing systems, APIs, data visualization frameworks
Responsibilities
Own product requirements and feature prioritization for core services and BI; Translate complex customer inputs into structured business problems and user flows; Partner with engineering to shape features and prioritize tradeoffs; Drive alignment across engineering, operations, and leadership; Collaborate with operations and marketing for product releases; Gather and synthesize feedback from customers and leadership; Communicate product vision and roadmap; Create lightweight wireframes and prototypes
Seniority
Senior, hands-on IC