User Support Modernization and Automation Lead
Core
Lead the modernization and automation of user support systems for US federal government clients by translating requirements into system designs, defining access controls, and optimizing operations.
Role type
Senior Systems Engineering Lead (User Support Modernization)
Builds
Automated user support systems and integrated technical solutions for federal defense and security organizations
Domain
US Federal Government / Defense & National Security / Systems Engineering
Deliverable
production ML models | product features | infrastructure
Required skills
Systems engineering, requirements analysis, system design, risk mitigation, performance optimization, technical documentation, trade studies, verification and validation
Preferred skills
Emerging technology evaluation, continuous improvement methodologies
Technologies
SecurityX, CASP+, GCSA, GSLC, 4-11-C22, 4-11-C23
Responsibilities
Translate customer requirements into detailed system designs, define user roles and access controls, create and maintain system models and documentation, conduct trade studies to evaluate technical options, develop verification and validation procedures, collaborate on cross-functional system integration, support system testing activities
Seniority
Senior, hands-on IC with leadership responsibilities
