Lead System Analyst
Core
Lead the reliability, performance, and modernization of billing systems through QA governance, DevOps practices, and solution oversight.
Role type
Senior IC Lead System Analyst (Billing Systems)
Builds
Billing systems and enterprise platforms
Domain
Telecom/Telecommunications (BSS/OSS)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
QA practices, automated testing, release validation, solution review, engineering standards enforcement, vendor management, incident management, CI/CD pipelines, cloud environments, API integration (REST/SOAP), system monitoring, observability
Preferred skills
BSS/OSS environment experience, telecom billing or mediation systems experience, large-scale enterprise system environments
Technologies
CI/CD pipelines, cloud environments, REST APIs, SOAP APIs
Responsibilities
Lead reliability and performance of billing systems including monitoring and incident management; Conduct technical solution reviews for architecture and security alignment; Define and enforce engineering standards and QA governance; Oversee release and change management processes; Drive test strategy and quality assurance including automation; Manage and guide vendor engineering teams; Ensure systems comply with security and regulatory requirements; Mentor team members to enhance engineering capability
Seniority
Senior, hands-on IC with leadership responsibilities
