Technical Program Manager
Core
Bridge the gap between Sales and Engineering to translate carrier requirements into scoped, sequenced work and drive new carrier launches from kickoff to go-live.
Role type
Senior Technical Program Manager (B2B SaaS)
Builds
Cross-functional plans for onboarding new insurance carriers and platform capabilities for claims processing
Domain
Insurance technology / Claims processing
Deliverable
production ML models
Required skills
Cross-functional project management, stakeholder management, requirement translation, risk management, timeline ownership, process design, ambiguity resolution, influence without authority, rapid domain learning
Preferred skills
Product ops experience, B2B SaaS background, platform thinking, AI tool usage
Technologies
Claude, RAID logs, dependency mapping tools
Responsibilities
Translate carrier requirements into engineering scope, own cross-functional launch plans, design product ops processes, make tradeoffs visible, maintain project visibility, identify patterns for platform fixes
Seniority
Senior, hands-on IC