Customer Enrollment Specialist
Core
Managing end-to-end Motor Vehicle Records (MVR) onboarding processes for customers, including state-specific paperwork, vendor coordination, and compliance tracking.
Role type
Senior IC compliance operations specialist (MVR onboarding)
Builds
Customer compliance access and fleet management workflows
Domain
Transportation and logistics compliance
Deliverable
dashboards & analysis
Required skills
Project management, state-specific paperwork handling, vendor coordination, stakeholder communication, process tracking, issue escalation
Preferred skills
High-volume concurrent project management, independent work in fast-paced environments
Technologies
MVR state databases, vendor management systems
Responsibilities
Submit and track state paperwork for MVR access, coordinate with external vendor partners, communicate status updates to customers and internal teams, maintain accurate project records, escalate roadblocks to resolution
Seniority
Mid-level, hands-on IC
