Technical Program Manager, Platform Services
Core
Strategic operational leader driving high-impact, cross-cutting technical programs to strengthen platform foundations and improve engineering delivery at scale.
Role type
Senior Technical Program Manager (Platform Services)
Builds
Foundational infrastructure, developer ecosystem tooling, cloud operations, SRE reliability, data pipelines, and core services capabilities
Domain
Software engineering / Platform infrastructure
Required skills
Technical program management, cross-functional leadership, risk management, stakeholder alignment, strategic planning, executive communication, data-driven decision making, root-cause analysis, trade-off analysis, program governance
Preferred skills
AI-assisted developer workflow tooling, agentic automation, software engineering background, systems architecture experience
Technologies
Gantt, MetricSense, Datadog, SLO frameworks
Responsibilities
Translate organizational priorities into executable program roadmaps with measurable business outcomes; Lead end-to-end execution of complex, cross-functional technical programs; Drive alignment across engineering and partner teams by managing goals, milestones, dependencies, and execution risks; Build scalable program mechanisms including roadmap reviews, status reporting, and success metrics; Identify systemic issues and lead teams toward practical solutions; Influence technical and business stakeholders to make informed tradeoff decisions; Mentor others in program management practices; Drive Monthly/Quarterly Business Reviews and executive reporting; Collaborate with Product leadership on mapping roadmaps into programs; Implement dynamic program tracking frameworks to flag delivery risks.
Seniority
Senior, strategic operational leader