Network Engineer- Meraki
Core
Senior escalation point for complex networking incidents and service requests in a managed services environment.
Role type
3rd Line Network Engineer (Meraki specialist)
Builds
Maintains and improves customer network infrastructure including LAN, WAN, and SD-WAN environments.
Domain
IT Services / Networking
Deliverable
client delivery
Required skills
Meraki MX/MS/MR support, routing and switching, VLANs, STP, inter-VLAN routing, link aggregation, SD-WAN troubleshooting, MPLS, broadband, leased lines, failover technologies, firewall administration (Meraki/Cisco/Fortinet), CCNA equivalent
Preferred skills
CCNP, Meraki accreditation (CMNA/CMNO), wireless and RF design, network automation/scripting, ITIL Foundation, SANs, VoIP, structured cabling
Technologies
Meraki, Cisco, Fortinet, SD-WAN, MPLS, VLANs, STP
Responsibilities
Manage and resolve complex networking incidents and service requests, act as escalation point for 2nd Line Engineers, troubleshoot LAN and WAN environments, support and administer Meraki technologies, design and implement network changes, liaise with ISPs and carriers, investigate recurring issues, support project handovers, mentor junior engineers, contribute to service improvement initiatives
Seniority
Specialist, hands-on IC