Floor Manager - The Strand, Melbourne
Core
Lead store operations and a team of Sales Advisors to deliver exceptional customer experiences and drive sales performance.
Role type
Senior retail floor manager
Builds
Retail store operations and customer service experiences
Domain
Retail fashion
Deliverable
product features
Required skills
team leadership, customer service, sales analysis, recruitment and training, operational management, coaching, adaptability
Preferred skills
styling expertise, product knowledge, brand ambassadorship
Responsibilities
Lead and motivate a team of Sales Advisors, analyse sales data to maximise department performance, oversee daily store operations, support recruitment and onboarding, identify and nurture future talent, act as a brand ambassador, step into the role of Store Manager when required
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