Quality Assurance Specialist
Core
Re-reviewing processed events to assess accuracy and improve throughput for clients in the smart mobility and tolling industry.
Role type
Quality Assurance Specialist (Operations)
Builds
Quality assurance for event processing platforms and business operating systems.
Domain
Smart mobility, tolling, and traffic safety technology.
Deliverable
dashboards & analysis
Required skills
Quality assurance experience, attention to detail, problem-solving, analytical skills, documentation, reporting, data entry, multi-tasking, meeting facilitation, O365 suite proficiency, database reporting
Preferred skills
3-5 years of processing experience, knowledge of processing rules, ability to learn client requirements
Responsibilities
Perform quality checks on open and closed events against established manuals and standards, update and document errors through reporting, process escalated queues and record errors, participate in communication sessions for updates to manuals/laws/software
Seniority
Mid-level, hands-on IC
