IT Operations Engineer
Core
Design, architect, implement, and maintain IT systems and solutions for a distributed user base, including SaaS applications, operating systems, and networking.
Role type
IT Operations Engineer
Builds
IT toolset, automation workflows, and support systems for end users and executives
Domain
Enterprise IT Operations, Cloud Infrastructure, Identity Management
Deliverable
infrastructure
Required skills
SaaS administration, Google Workspace management, MDM administration, OS support (macOS, Linux, Windows), networking, automation tooling
Preferred skills
Scripting (Python, Bash), AWS components, workflow automation tools, AV hardware design
Technologies
OKTA, Google Workspace, Slack, JIRA, Confluence, Kandji, Juniper, Meraki, AWS (Lambda, CodeBuild, DynamoDB, VPC, RDS, API Gateway, CloudWatch, SNS, SQS, IAM, SES)
Responsibilities
Administer SaaS applications (OKTA, Google Workspace, Slack, Atlassian); automate IT workflows; handle user onboarding and separation; troubleshoot complex issues; design and maintain hardware/software/networking solutions; partner with business units on technology evaluation
Seniority
Mid-level, hands-on IC