Senior IT Administrator (Global)
Core
Ensure 24x7 reliability, security, and scalability of global IT infrastructure (network, endpoints, servers, cloud) while supporting staff across multiple offices.
Role type
Senior hands-on IT Administrator
Builds
Internal IT operations, automation scripts, and support processes
Domain
Global enterprise IT operations and infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network administration, endpoint management, SaaS application administration, automation scripting (Shell/Python), API integration, incident/change/problem management, disaster recovery planning, vendor coordination, mentoring
Preferred skills
Experience in global/multi-office environments, startup/scale-up environment experience, prior mentoring of junior staff
Technologies
Cisco Meraki, Apple Devices, Windows, IoT thin clients, MacOS, iOS, Linux, Google Suite, JumpCloud, Jira, OpsGenie, Bitbucket, Confluence, Jenkins, AWS EC2/S3, MySQL/PostgreSQL, GitHub, Postman
Responsibilities
Administer and maintain IT infrastructure across global offices; manage day-to-day IT operations ensuring 24x7 availability; execute user onboarding/offboarding and access provisioning; administer SaaS applications and license tracking; manage IT asset lifecycle from procurement to disposal; monitor systems and troubleshoot incidents within SLA; support CISO on compliance tasks and security tooling; build automation to streamline operations; act as Tier 2/3 escalation point; document processes and runbooks; coordinate with vendors; mentor junior staff; track and report IT performance metrics
Seniority
Senior, hands-on IC