Claims Specialist
Core
Handle professional liability, management liability, D&O, and E&O claims from first notification to settlement, including acting as a TPA for surplus lines.
Role type
Claims Specialist (Professional Liability & Management Liability)
Builds
High-quality claims service delivery for policyholders, brokers, underwriters, and capacity providers
Domain
Insurance (D&O, E&O, Professional Liability)
Required skills
D&O claims handling, E&O claims handling, professional liability claims, management liability claims, incident response vendor management, reserving, third-party recovery pursuit, claims leakage reduction, electronic file management, stakeholder relationship management
Preferred skills
Insurance policy wording expertise, ECF system usage, Microsoft Office proficiency
Technologies
Microsoft Outlook, Microsoft Word, Microsoft Excel, ECF
Responsibilities
Handle claims from first notification of loss to settlement, manage incident response vendors (legal, forensic, PR), ensure prompt and accurate reserving, pursue third-party recoveries, manage general claims administrative duties, provide feedback to underwriters and products teams on claims trends, escalate complex issues to management
Seniority
Mid-level, hands-on IC