Principal Engagement Manager
Core
Senior client-facing delivery leader responsible for end-to-end delivery of complex government and civic technology engagements, acting as a strategic advisor to executive stakeholders and shaping organizational delivery frameworks.
Role type
Principal Engagement Manager (Senior IC)
Builds
High-visibility government and civic technology implementations for city organizations
Domain
Government technology / Civic tech / SaaS
Required skills
Strategic delivery leadership, executive stakeholder management, risk anticipation and crisis management, process improvement, resource planning across concurrent engagements, mentoring senior talent, cross-functional alignment
Preferred skills
Experience in government/civic tech, ability to influence executive audiences, knowledge of city operations and outcomes
Technologies
Project governance tools, delivery frameworks, performance metrics systems
Responsibilities
Own end-to-end delivery of complex engagements including governance, schedules, and budgets; Serve as trusted strategic advisor to senior client stakeholders like mayors and CIOs; Champion delivery culture with data-backed metrics and continuous improvement; Build scalable frameworks and playbooks for organizational learning; Mentor and develop next-generation delivery talent; Plan and prioritize resources across multiple concurrent engagements
Seniority
Principal, hands-on IC with strategic influence
