Office and Client Coordinator – Brisbane
Core
Frontline support, office coordination, and administrative assistance for a community legal centre serving victims of child sexual abuse and the Stolen Generations.
Role type
Administrative Coordinator / Office and Client Coordinator
Builds
Client intake pathways, operational support for multidisciplinary legal and counselling services
Domain
Non-profit / Community Legal Services / Child Protection
Deliverable
client delivery
Required skills
Client intake and triaging, trauma-informed communication, record keeping and data entry, office operations and logistics, stakeholder liaison, financial administration
Preferred skills
First Aid certification, Fire Warden experience, Microsoft Office proficiency, experience in legal or social services
Responsibilities
Welcome and assess walk-in clients, respond to high-volume phone and email enquiries, maintain accurate client records, coordinate meeting rooms and mail, manage travel and procurement, support workplace health and safety, liaise with external stakeholders for events, assist with invoicing and budget adherence
Seniority
Junior to Mid-level, hands-on IC