Senior Manager, Global People Services & Solutions — Asia
Core
Lead the Asia Regional Services Hub for People Services, ensuring consistent service delivery, governance, and continuous improvement across multiple countries.
Role type
Senior Manager, HR Shared Services & Operations
Builds
Regional People Services operating model, service delivery standards, and operational routines
Domain
Human Resources / Shared Services / Asia
Deliverable
dashboards & analysis
Required skills
HR Operations leadership, service delivery management, capacity planning, KPI/SLA definition, process optimization, stakeholder partnership, change management, team leadership, risk management
Preferred skills
Talent Acquisition Services leadership, Total Rewards Services leadership, HR systems/platforms experience, multi-country regulatory experience, automation/AI implementation
Technologies
HR systems, case-management platforms, service-management platforms, dashboards, workflow automation, AI-enabled tools
Responsibilities
Lead regional service hub operations and define service ownership; Manage service transitions and stabilization; Build and develop high-performing regional teams; Partner with Country Services and COEs on service delivery; Drive process standardization and digital adoption
Seniority
Senior, hands-on IC with leadership responsibilities
