VP, EMEA Customer Operations & Logistics
Core
Lead EMEA Order-to-Cash operations, logistics, and supply chain transformation for HP, integrating physical operations with digital innovation to serve diverse markets.
Role type
VP, EMEA Customer Operations & Logistics
Builds
Post-sales Order-to-Cash lifecycle, outsourced logistics ecosystem, regional network optimization, and digital supply chain capabilities.
Domain
Supply Chain / Logistics / EMEA
Required skills
Supply chain leadership, Order-to-Cash management, logistics network optimization, outsourced logistics governance, TMS implementation, advanced analytics, AI workflows, cross-border logistics, regulatory compliance, strategic supplier management, business acumen, team building
Preferred skills
Advanced degree in supply chain/engineering/operations, fluency in EMEA languages, experience with agentic solutions, deep expertise in fulfillment and distribution
Technologies
Transportation Management Systems (TMS), AI-enabled workflows, advanced analytics, visibility platforms, automation
Responsibilities
Lead EMEA Order-to-Cash operations including order management, logistics, transportation, and invoicing; Define and execute EMEA customer operations and logistics strategy; Drive regional network optimization and distribution strategies; Oversee outsourced logistics network with strong governance; Modernize logistics through digital innovation and AI; Create standardization across EMEA while addressing market/regulatory requirements; Strengthen operational resilience through risk management; Partner with cross-functional teams; Serve as executive face for strategic customers; Build and mentor a high-performing leadership team
Seniority
VP, strategic leadership & transformation
