Repair Billing
Core
Process and validate repair-related invoices, support billing transactions and payment processing, and resolve billing inquiries for US and Canada repair operations.
Role type
Repair Billing Specialist
Builds
Accurate invoicing and payment processing for out-of-warranty and bench repair services
Domain
Supply Chain & Operations
Required skills
Data Analysis, Enterprise Resource Planning, Finance, Inventory Control, Inventory Management, Key Performance Indicators (KPIs), SAP Applications, Supply Chain Management
Preferred skills
Project Management Professional (PMP) Certification, Certified Professional In Supply Management
Technologies
SAP Applications
Responsibilities
Process and validate repair-related invoices for out-of-warranty and bench repair services; Support billing transactions, payment processing, and reconciliation activities; Investigate and resolve invoice discrepancies, pricing issues, and billing exceptions; Respond to customer and internal stakeholder inquiries regarding invoices, payments, and repair charges; Monitor billing queues and ensure timely completion of billing-related activities; Coordinate with repair operations, finance, and service delivery teams to resolve escalations; Maintain accurate billing records and ensure compliance with company policies and financial controls.