Merchant Success/Operations Manager
Core
Ensuring operational accuracy and catalog quality for fashion brands on the Polopan platform to build merchant trust.
Role type
Senior IC operations manager (merchant operations)
Builds
Reliable operational systems, automated workflows, and accurate product catalogs for fashion merchants.
Domain
E-commerce / Fashion marketplace
Required skills
catalog management, operational troubleshooting, data analysis, process improvement, technical troubleshooting, written communication
Preferred skills
Shopify or ecommerce platform experience, marketplace operations, structured dataset management
Responsibilities
Own merchant operations post-onboarding, maintain catalog quality by reviewing product imports, verify attribution and revenue reporting, make operations scalable through automation and documentation.
Seniority
Mid-level, hands-on IC