Casual Customer Care Coordinator- Kadina
Citizens or permanent residents only
Core
Welcoming face and voice for clinics, managing customer interactions, scheduling audiologist appointments, and guiding customers through hearing devices.
Role type
Customer Care Coordinator
Builds
Customer service experiences and clinic operational efficiency
Domain
Healthcare / Hearing aids
Deliverable
client delivery
Required skills
Customer service, appointment scheduling, CRM systems, administrative support, communication, minor hearing aid repairs
Responsibilities
Engaging with customers via phone, email, and face-to-face; scheduling appointments; guiding customers through hearing devices; resolving concerns; supporting local marketing; performing minor hearing aid repairs; maintaining customer records