Case Manager
Hybrid · Australia
Core
Manage a portfolio of workers compensation claims for injured workers, liaising with employers, Allied Health professionals, and internal specialists to create strategic plans for return-to-work.
Role type
Case Manager (Workers Compensation)
Builds
Personalized treatment and recovery plans for injured workers
Domain
Insurance / Workers Compensation / Rehabilitation
Deliverable
client delivery
Required skills
Customer service, empathy, communication, computer literacy, stakeholder management, resilience
Responsibilities
Managing physical and psychological injury claims, building relationships with injured workers and providers, implementing recovery strategies, collaborating on treatment plans, navigating challenging conversations