Supervisor | Hospital A/R - Patient Financial Services
Core
Oversee daily operations of patient financial services projects, managing staff to meet revenue goals and ensure compliance with client policies and HIPAA standards.
Role type
Senior IC project supervisor (patient financial services)
Builds
Patient account management workflows and collections processes for healthcare clients
Domain
Healthcare / Medical Billing & Collections
Required skills
Leadership and management, HIPAA compliance, account reconciliation, team training and mentoring, performance evaluation, client communication, productivity monitoring, policy enforcement
Preferred skills
Multiple systems experience, Microsoft Word and Excel proficiency, independent project initiation
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Monitor and ensure team member compliance with State and Federal Laws and Guidelines; Complete monthly account reviews for each patient account representative; Conduct disciplinary counseling including performance improvement plans; Meet or exceed revenue goal for project; Complete, reviews and approves monthly client invoices for accuracy; Monitor Team Member phone calls for adherence to client and Company/client expectations.