Engineer, Field Service
Core
Field Service Engineer responsible for evaluating customer needs, troubleshooting complex semiconductor equipment, leading site start-ups, and managing project execution for capital equipment clients.
Role type
Field Service Engineer (Capital Equipment)
Builds
On-site equipment evaluations, site start-ups, and project delivery for semiconductor manufacturing clients
Domain
Semiconductor / Capital Equipment / CVD (Chemical Vapor Deposition)
Deliverable
client delivery
Required skills
troubleshooting complex electromechanical systems, structured problem solving, project management, site start-up planning, risk assessment, process improvement, mentoring, independent problem solving
Preferred skills
CVD/EPI/PECVD experience, deep business perspective in semiconductor industry
Technologies
microprocessor controlled electromechanical systems, CVD equipment
Responsibilities
Evaluate and anticipate customer needs for equipment solutions; develop and present action plans for problem resolution; lead new site start-ups and conduct risk assessments; manage project scope and resources; coach and mentor lower-level engineers; support sales and business units for site operations
Seniority
Mid-level to Senior, hands-on IC