Senior Principal - Service Owner - DWE - EUC
Core
Define, monitor, and govern operational service standards and quality expectations for End User Computing and Mobile Device Management across a multisourced ecosystem.
Role type
Senior Principal Service Owner (End User Computing & Mobile Device Management)
Builds
Device estate lifecycle management, OS currency, patching, and compliance governance
Domain
Enterprise IT Operations / End User Computing / Mobile Device Management
Required skills
Service ownership and operational governance, Device lifecycle management, Endpoint compliance, Multisourced supplier assurance, Service performance analytics, Automation and AI literacy, Influence without authority
Preferred skills
ITIL 4 and ITSM tooling, Service performance analytics, Automation and AI literacy, Influence without authority
Technologies
Intune, SCCM, Jamf, Tanium, Windows, macOS, iOS, Android, ServiceNow, Nexthink