Líder de Transporte y Distribución Heavy & Bulky - Mercado Envíos CDMX
Core
Leading the Heavy & Bulky (H&B) operational shift to ensure on-time start, standard execution, and cycle closure for Mercado Envíos logistics in CDMX.
Role type
Senior Operations Team Leader (Logistics)
Builds
Last-mile delivery operations for heavy and bulky items
Domain
E-commerce logistics / Last-mile delivery
Required skills
Operational leadership, Last-mile logistics management, KPI monitoring (DS, productivity, RTS), Team development, Safety & Hygiene (SHE) implementation, Demand forecasting, Real-time logistics coordination
Preferred skills
E-commerce environment experience, Thundera or Kronos tools proficiency
Technologies
Thundera, Kronos, Excel, Google Sheets
Responsibilities
Execute Ops Clock from start to finish to ensure timely dispatch and coordinated workflow; Monitor key operational KPIs and intervene immediately on deviations; Develop and retain operational teams and drivers through close leadership and feedback; Ensure safe work environment via SHE checklists and visual management; Conduct GEMBA walks to identify and act on quality improvement opportunities; Adjust staffing and layout based on volume forecasts to absorb demand variations; Coordinate route dispatch and real-time RTS management to minimize street incidents.
Seniority
Senior, hands-on IC