Director, Global IT Infrastructure and Operations
Core
Technical leader accountable for engineering, reliability, and operation of global IT infrastructure across networks, servers, endpoints, cybersecurity, and service desk.
Role type
Senior IC IT Director (Global Infrastructure & Operations)
Builds
Reliable, secure, and responsive IT operations for SaaS, custom software, and AI capabilities powering enterprise, R&D, and manufacturing.
Domain
IT Infrastructure, Cloud, Cybersecurity, MSP Management
Deliverable
infrastructure
Required skills
Global IT infrastructure operations, DevOps (CI/CD, IaC, containerization), Enterprise architecture, MSP management, Cloud (Azure, Microsoft 365), Identity & Access Management, Cybersecurity, Endpoint management, IT Service Management
Preferred skills
Network modernization, CIS Controls implementation, Large-scale cloud migrations, AI/LLM pilot leadership
Technologies
Azure, Microsoft 365, Entra ID, Intune, Configuration Manager, Active Directory, Google Workspace, Kubernetes, Docker
Responsibilities
Own reliable IT operations delivered by internal teams and MSPs; Lead complex infrastructure and security programs from design to adoption; Supervise the Cybersecurity Lead; Lead and develop internal technical staff; Own relationships with US- and Brazil-based MSPs and key vendors.
Seniority
Senior, hands-on IC with leadership