Supervisión Nodes & Places
Core
Supervise the operation of agencies in a region, ensuring key KPIs like Delivery Success, Share of ODs, Churn, and Drop-offs, and designing expansion and operational improvement strategies.
Role type
Senior Operations Manager (Logistics Network)
Builds
Logistics network performance and expansion
Domain
E-commerce logistics
Deliverable
dashboards & analysis
Required skills
KPI management, data analysis, strategic planning, team leadership, stakeholder management, negotiation, conflict resolution, executive presentation
Preferred skills
E-commerce operations, physical network management, external provider management, growth projects
Technologies
Google Suite, SQL
Responsibilities
Monitor agency operations and detect deviations in key KPIs; Analyze regional data to design and implement expansion and improvement strategies; Lead analysts and assistants with a culture of ownership; Report to Sr Leadership with executive presentations and manage critical escalations.