Virtual Clinical Care Coordinator
Core
Connective tissue for virtual Intensive Outpatient Program (IOP) cohorts, ensuring member engagement, logistics, and support for severe mental illness patients.
Role type
Virtual Clinical Care Coordinator
Builds
Coordinated longitudinal outpatient care cohorts for severe mental illness
Domain
Behavioral health / Severe mental illness care
Required skills
Care coordination, Member engagement, Group session support, EHR management, Technical troubleshooting, Crisis protocol awareness
Preferred skills
Behavioral health experience, Group facilitation, Psychology/Social work degree
Technologies
Google Meet, Electronic Health Records (EHR), Secure messaging tools
Responsibilities
Coordinate intakes and cohort scheduling, Manage member communication and attendance, Assist with group session logistics, Escalate risk concerns to clinicians, Connect members to community resources
Seniority
Entry-level to Mid-level, hands-on IC