Business Analyst III (6371)
Core
Execute workforce and supply planning operations and build AI-powered automations to streamline business processes for a global outsourced operation.
Role type
Senior Business Analyst (Workforce Planning & AI Automation)
Builds
AI-driven automations and agents for workforce planning workflows
Domain
Workforce management, supply planning, business operations
Deliverable
production ML models
Required skills
Workforce planning, enterprise planning systems (Anaplan), AI automation development, process documentation, Microsoft Excel/Google Sheets, data validation
Preferred skills
Vendor operations, BPO commercial models, SQL, Tableau, global distributed team experience, supply/demand planning
Technologies
Anaplan, Microsoft Excel, Google Sheets, SQL, Tableau
Responsibilities
Process staffing requests and maintain enterprise planning systems; validate and reconcile workforce planning data; coordinate with program managers to resolve data gaps; apply business rules to operational reviews; build, test, and deploy AI-powered automations; monitor and optimize deployed automations; document processes and communicate roadmap progress.
Seniority
Senior, hands-on IC
