Automotive Repair Manager
Core
Lead all aspects of Car Care Center operations, driving sales growth, profitability, customer satisfaction, and team performance.
Role type
Senior IC automotive repair manager
Builds
Car Care Center operations and business results
Domain
Automotive service and retail
Required skills
Automotive service operations, workflow management, financial analysis, team leadership, customer service, regulatory compliance, budget management, vendor relationship management, technical guidance
Preferred skills
ASE Master Technician Certification, prior leadership experience, Microsoft Office proficiency, automotive management software proficiency
Technologies
Microsoft Office Suite, automotive management software
Responsibilities
Lead staffing, scheduling, inventory, purchasing, and workflow; Drive sales attainment and revenue growth; Recruit, hire, develop, and coach associates; Monitor customer interactions and resolve escalated concerns; Review repair recommendations and estimates with customers; Develop and manage facility budgets; Analyze operational and financial data; Ensure compliance with OSHA, EPA, and local regulations; Provide technical guidance to associates.
Seniority
Senior, hands-on IC
