Case Manager (CORE Guide)
Core
Support individuals living with Serious Mental Illness (SMI) and Substance Use Disorder (SUD) through community outreach, care coordination, and advocacy to improve behavioral and physical wellness.
Role type
Peer Recovery Specialist (Core Guide)
Builds
Supportive services and care coordination for individuals with SMI/SUD
Domain
Behavioral health / Mental health / Social services
Deliverable
client delivery
Required skills
Lived experience with SMI and/or SUD, State Peer Recovery certification (or eligibility), Valid driver's license, Proficiency with technical tools (email, messaging, apps), Empathy and compassion
Preferred skills
Direct in-person outreach experience, Recovery education and coaching expertise, Understanding of trauma-informed approaches, Familiarity with criminal justice system
Technologies
Email, messaging services, mobile apps, telehealth platforms
Responsibilities
Conduct community outreach in homes, shelters, and hospitals; Schedule and ensure attendance of clinical appointments; Build trust and empower individuals to set recovery goals; Act as primary point of contact for ongoing engagement; Address social determinants of health and facilitate access to benefits/resources; Assist with care coordination and post-discharge needs; Document encounters and participate in case reviews.
Seniority
Entry-level / Individual Contributor