Technical Support Engineer, Associate
Core
Provide technical support and maintain electronic measurement, test platforms, and test equipment (M&TE) for engineering and manufacturing areas, including troubleshooting, calibration coordination, and systems administration.
Role type
Associate Technical Support Engineer (Test Equipment)
Builds
Measurement and test equipment (M&TE) for engineering and manufacturing operations
Domain
Semiconductor / Hardware Testing
Required skills
Hardware troubleshooting, Software troubleshooting, OS administration (Windows, Linux, macOS), Calibration coordination, Inventory management, Documentation, Incident management, Root cause analysis, Network connectivity troubleshooting, Equipment installation and configuration
Preferred skills
Advanced degree in relevant field, Experience with network-attached instruments, Process improvement initiatives
Technologies
Windows, Linux, macOS, Enterprise databases, Ticketing systems
Responsibilities
Install, configure, and maintain measurement and test equipment; Coordinate calibration recalls and preventive maintenance; Diagnose and resolve hardware, software, and connectivity issues; Support engineering project activities requiring test equipment setup; Maintain operating systems, drivers, and firmware; Serve as primary point of contact for M&TE support requests; Document incidents and resolutions; Identify opportunities to improve equipment reliability and compliance.
Seniority
Associate, entry-level IC