STD Claims Analyst - WBI
Core
Make timely, accurate, and customer-focused decisions regarding Short-Term Disability, Statutory Disability Insurance, or Absence Management claims by gathering information from clinical, vocational, employer, and financial sources.
Role type
Claims Analyst (Disability Insurance)
Builds
Claim decisions and management plans for disability insurance products
Domain
Insurance / Disability Claims
Deliverable
client delivery
Required skills
Disability claims administration, contract interpretation, data analysis, claim system proficiency, regulatory compliance
Preferred skills
Bi-lingual capability, college degree
Technologies
Claim management systems
Responsibilities
Review claim data against contracts and procedural documents, contact internal and external sources for relevant information, document claim systems accurately, prepare clear written and verbal communications, maintain claim management plans, meet operational metrics