Analista de Última Milla - Mercado Envíos
Core
Monitor daily performance indicators for shipping solutions and courier partners, manage operational relationships to optimize service levels, and coordinate incident resolution for Mercado Envíos.
Role type
Senior operations analyst (logistics)
Builds
Shipping solutions and courier partnerships for Mercado Libre
Domain
E-commerce logistics and supply chain
Deliverable
dashboards & analysis
Required skills
KPI monitoring, operational relationship management, incident coordination, data analysis, SQL, Microsoft Excel, Tableau, Looker Studio
Preferred skills
AI tools usage
Responsibilities
Monitor daily performance indicators of shipping solutions and courier partners; Manage operational relationships with courier companies; Coordinate resolution of daily operational incidents; Collaborate on optimization projects and network expansion; Drive logistics improvement initiatives.