Business Process Transformation Consultant
Core
Modernize management services for a Federal agency by identifying services for business process reengineering, implementing operational excellence through assessments, and driving data-driven decision making.
Role type
Business Process Transformation Consultant (IC)
Builds
Optimized future-state processes, dashboards, KPIs, and decision-support reporting for senior leaders
Domain
Federal government services / Operational effectiveness
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business process analysis, workflow documentation, process reengineering, data analytics, strategic planning, market research, benchmarking
Preferred skills
Stakeholder facilitation, digital transformation, AI/ML initiatives, process automation, Power BI, Tableau, Lean Six Sigma
Technologies
Power BI, Tableau
Responsibilities
Conduct 'as-is' and 'to-be' business process analysis to document workflows and recommend optimized processes; Reengineer and standardize processes to reduce redundancies and improve cycle time; Create or enhance dashboards, KPIs, and decision-support reporting; Apply data analytics to drive efficiency and cost savings; Facilitate leadership and team workshops to define future state and develop strategic plans; Conduct program analysis, market research, and opinion polling to produce actionable recommendations
Seniority
Mid-level, hands-on IC