Consumer Relations Representative
Core
Handle consumer inquiries via phone, email, and written communication for Monster Energy product lines, analyze trend data, and coordinate internal investigations.
Role type
Consumer Relations Representative
Builds
Consumer feedback reports and trend analysis for business partners
Domain
Consumer goods / Beverage
Deliverable
dashboards & analysis
Required skills
Data entry, Microsoft Excel, internal coordination, report creation, trend identification
Responsibilities
Answer consumer calls, emails, and written inquiries; Create and maintain reports in the Consumer Relations database; Process reports and analyze data to identify trends; Initiate and coordinate internal investigations; Maintain relationships with internal departments