Technical Solutions Engineer, Cloud Support, Networking (English)
Core
Troubleshoot and resolve complex customer technical issues on Google Cloud Platform, focusing on networking, systems, and infrastructure.
Role type
Senior Technical Solutions Engineer (Cloud Support)
Builds
Google Cloud Platform networking and infrastructure services
Domain
Cloud computing, networking, systems administration
Deliverable
client delivery
Required skills
Linux/Unix systems administration, TCP/IP network protocols, scripting (Python/shell), root cause analysis, customer advocacy, technical documentation
Preferred skills
Kubernetes/container networking, software-defined networking (SDN), HTTP/APIs, packet capture analysis, network kernel parameters
Technologies
Google Cloud Platform, Linux, Unix, Python, shell, Kubernetes, SDN, HTTP, DNS, firewalls, load balancers
Responsibilities
Diagnose and resolve customer technical issues on Google Cloud Platform; develop deep knowledge of product technology and architectures; act as a subject matter expert for internal stakeholders; improve supportability of networking technologies by collaborating with product engineering teams; provide 24x7 global customer support.
Seniority
Senior, hands-on IC
