Senior Product Manager (Retain)
Core
Senior Product Manager owning churn prevention, retention, and billing customization for a global payments platform serving 6000+ software sellers.
Role type
Senior Product Manager (Retention & Billing)
Builds
Churn prevention flows, dunning mechanisms, salvage flows, and merchant customization layers for billing experiences.
Domain
Fintech / Payments / SaaS Billing
Deliverable
production ML models | product features
Required skills
Subscription economics, churn mechanics, dunning strategy, high-volume buyer-facing product experience, technical credibility with billing logic/APIs, data fluency, AI tooling for research/prototyping, strategic roadmap ownership, stakeholder alignment.
Preferred skills
Experience in scale-up/startup environments, zero-to-one product work, strong written communication for decision-making.
Technologies
AI tooling, billing systems, APIs
Responsibilities
Own long-term vision and strategy for retention; make prioritization calls across subscription management and offer mechanics; lead end-to-end delivery of complex initiatives; define configurable surfaces for merchants; align senior stakeholders on product strategy.
Seniority
Senior, hands-on IC